Privacy Policy

Updated 15/05/2020

Talmore Privacy Policy

At Talmore, accessible from www.talmore.co, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Talmore and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

TALMORE PTE. LTD.
160 Robinson Road,
#14-04 Singapore Business Federation Centre,
068914, Singapore
Responsible for Data Protection: Manuel Biermann (Managing Director)

hello@talmore.co

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Talmore. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you send us a message, we ask for your contact information, including items such as your name, company name, email address, and telephone number.

How we collect your information

We collect information from you through cookies and directly through forms on our website asking you to enter details like your email, your name, or phone number.

How we store your information

Talmore securely stores your data and takes all necessary precautions to keep it safe.

Talmore will store your information for 2 years. You may request to have your information removed from our databases at any point. 

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails. No Spam - don't worry.
  • Find and prevent fraud

‍We do not sell the information collected from you to any third party.

Marketing

By subscribing to our newsletter you agree to be contacted by us with recent updates and articles from the Talmore team. You may always opt out of this newsletter by sending us an email to hello@talmore.co or by unsubscribing directly from the email footer.

Log Files

Talmore follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Talmore uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".

We collect cookies in the following categories:

Necessary:

Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled. This includes our website chat provided by Drift (https://www.drift.com/). Of course, the chat itself is also GDPR compliant and we only collect information after receiving your consent to do so. In addition, another necessary cookie for the use of our website is CookieHub (https://www.cookiehub.com/), a service we use to manage your cookie preferences when visiting our website.

Performance:

We collect performance cookies to retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive. This includes cookies used for Google Analytics (https://analytics.google.com/analytics/web/) and Heap (https://heap.io/), both of which are used to understand how website visitors use our website and optimize the website experience accordingly.

Marketing:

Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. This includes the Facebook Pixel, an advertising first-party cookie used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers.

As a visitor of our website, you will always have the option to set your cookie preferences and choose which cookies we can collect. You can change these preferences at any point using our cookie settings button on the bottom left of every page.

Advertising Partners’ Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Talmore.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Talmore, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Talmore has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Talmore's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Complaint

Should you wish to report a complaint or if you feel that Talmore has not addressed your concern in a satisfactory manner, you may contact the competent supervisory authority of Singapore.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Talmore does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to our Privacy Policy

Talmore keeps its privacy policy under regular review and will post any updates to it on this web page.‍

This policy is effective as of May 15, 2020.


Any questions left?
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