Senior Operations Manager / RPO Team Lead

Join a fast growing RPO as a team lead building and supervising a team of Talent Scouts sourcing great candidates for our international clients.

About Talmore

Talmore is a German BPO provider with operations in Manila/Makati and Cebu. We are frequently looking for BPO professionals in the fields of recruiting, IT, data encoding, creative services, finance, accounting, and customer support. 


Job Brief

We are looking for a Senior Talent Scout / Team Lead to join our ambitious and fast-growing team of  Talent Scouts based in Manila Legazpi Village. You will be leading a team of Talent Scouts sourcing candidates for our clients’ vacancies in Germany and other European markets. If needed, you will also do active sourcing yourself. Develop your recruiting and leadership skills and strengthen your experience in working with international clients from various industries in a friendly and empowering environment.

Your Responsibilities

Your main responsibility will be to supervise and support a team of Talent Scouts which uses channels such as LinkedIn or XING to identify potential candidates for our clients’ open positions. Depending on the project, the team will also message candidates or engage in a first phone call with them to check if they are a good fit. Ultimately, our goal is to fill our clients’ candidate pipeline with top matching candidates. You will:

 

  • Work closely with our COO to select, onboard, train, coach and supervise a team of Talent Scouts in Metro Manila
  • Communicate with European clients about their requirements, gather feedback and improve your team’s performance
  • Develop and monitor project-related KPIs
  • Identify qualified candidates on LinkedIn and other professional networks using various sourcing techniques (e.g. Boolean search)
  • Introduce new sources to find relevant candidates (Github, StackOverflow, StackExchange, etc.)
  • Reach out to candidates via messaging to further qualify them for the role
  • In some projects: Conduct first phone calls with candidates to gather information such as salary expectations, willingness to relocate, etc.
  • Communicate independently with both international candidates and international clients
  • Maintain our candidate databases (via our Applicant Tracking System)



Your Profile

  • 2+ years of experience as an Active Sourcer or Recruiter, preferably in a BPO and with international clients 
  • 2+ years of experience leading teams in The Philippines
  • University degree in majors such as Business, Human Resources, Communication, Political Science, or similar
  • Familiarity with IT/Tech recruitment (tech stacks, programming languages, tools, etc.) is a nice-to-have
  • Excellent proficiency in both written and spoken English, German language skills are a plus 
  • Good communication skills; open and direct communication style
  • Effective time-management and prioritization abilities
  • Willingness to work in a startup-environment



Your Benefits 

  • Valuable experience working in a dynamic international environment with clients from Europe, mostly Germany
  • Ambitious and diverse teams and various team building activities throughout the year 
  • Opportunity to grow together with the company and develop personally and professionally
  • Flat hierarchies and a pleasant yet ambitious working atmosphere
  • Permanent contract and fair compensation packages and other benefits


Recruiting / Operations
3+ years of experience
Full-time
Makati / Metro Manila
,
Philippines
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